Please enquire about offers for families directly at our house using the contact formular.
Choose from the different room sizes
We have a Restaurant.
The Europäische Reiseversicherung has decided, despite the pandemic status according to the WHO and although pandemic is not insured anywhere, to insure Covid-19 diseases like any other unexpected serious illness from now on. Take out travel insurance and look ahead with confidence.
The General Terms and Conditions for the Hotel Industry (AGBH) apply in our house.
http://www.hotelverband.at/down/AGBH_061115.pdf
When booking
for summer:
- In the event of an official closure of operations you can be canceled free of charge.
- From 4 weeks to 1 week before arrival the cancellation fee is 50% of the travel price.
- In case of cancellation within the last week before arrival we charge 90% of the travel price, in case of early departure 100%.
for winter:
- In the event of an official closure of operations you can be canceled free of charge.
- From 8 weeks to 4 week before arrival the cancellation fee is 50% of the travel price.
- In case of cancellation within the last 4 weeks before arrival we charge 90% of the travel price, in case of early departure 100%.
Daily room service is included in your booking (except for double rooms). You can request it daily. The surcharge is € 8,- / person / day.
You can borrow a sauna bag (bathrobe and sauna towels) for € 15 / person. Please let us know before arrival if you would like to use it.
We would like to point out that your booking is valid for the number of persons stated. Additional persons travelling with you will be charged.
Double room (floor plan could be different)
2 - 5 guests JuniorSuite (floor plan could be different)
4 - 7 guests FamilySuite (floor plan could be different)
6 - 9 guests FamilySuite (floor plan could be different)
8 - 12 guests FamilySuite (floor plan could be different)
Europäische Reiseversicherung also covers unexpected illness (see details). Take out travel insurance and look to the future with confidence
http://start.europaeische.at/hsp?AGN=10021779
The General Terms and Conditions for the Hotel Industry (AGBH) apply in our house.
http://www.hotelverband.at/down/AGBH_061115.pdf
When booking
for summer:
- In the event of an official closure of operations you can be canceled free of charge.
- From 4 weeks to 1 week before arrival the cancellation fee is 50% of the travel price.
- In case of cancellation within the last week before arrival we charge 90% of the travel price, in case of early departure 100%.
for winter:
- In the event of an official closure of operations you can be canceled free of charge.
- From 8 weeks to 4 week before arrival the cancellation fee is 50% of the travel price.
- In case of cancellation within the last 4 weeks before arrival we charge 90% of the travel price, in case of early departure 100%.
We would like to point out that your booking is valid for the number of persons stated. Additional persons travelling with you will be charged.
Consumption of drinks in the restaurant is obligatory at dinner.
- 1 parking place per booked room/apartment free of charge
- W-LAN free of charge
- Children's playroom
- Ski room / bike depot lockable and video-monitored
- Wellness oasis with two different saunas, and a spacious relaxation area
- Pool
- Bathrobe, sauna towels and bath slippers (when booking with breakfast or haldboard)
- in summer outdoor area with water playground and natural swimming pool
- Heated ski depot at the valley station free of charge for our guests (winter season)
- TennengauPlus-Card (summer)
- Balcony / terrace with seating in all accommodations (except the double room)
- High chair (pre-booking)
- E-charging station for cars (extra charge)
- Travel cot (on request/advance booking extra charge)
plus € 2,00 City tax / Person and night (up 15 years)
up 15.5.2025 the citytax will be € 2,65.
Travel insurance:
As something can always happen before and during your holiday, we recommend taking out travel insurance, e.g. with the Europäische Reiseversicherung. The booking conditions of the Austrian Hotel Contract Conditions (ÖHVB) apply.
Pets
Pets in gernell are not allowed in our house. Except it was definitely offered.
We cannot accept any liability for people with dog, cat or other allergies.
We accept no liability for any allergic reactions of our guests.
Payment:
You are welcome to pay your bill in cash, with EC- or Maestro-Card or with credit card (Visa, Master).
- Check-in: Your room is available for you on the day of arrival from 15:00 hrs.
- Check-out: Your room must be vacated by 10:00 a.m. on the day of departure.
Our booking conditions:
In our house, the general terms and conditions for the hotel industry (AGBH) apply. http://www.hotelverband.at/down/AGBH_061115.pdf
Our Registration-Number acc. to tourism law is: 50210-000207-2020.
If you arrive later than 20:00 h, please let us know by phone +43 677 628 770 30
- Minimum stay of 2 nights
- Absolute non-smoking house
We cannot accept any liability for people with dog, cat or other allergies.
We accept no liability for any allergic reactions of our guests.
Vouchers:
Vouchers are only accepted in the low season, with the exception of vouchers issued by the hotel.